KB article

Evaluation: How to Test AI Answers Against Your Model

Evaluation compares AI answers against expected model outputs to detect errors.

arf-kbai-readiness-interoperabilitydeterministic-querysemantic-contractretrieval-context

TL;DR

  • Evaluation is essential for trust.
  • Use gold‑set queries for validation.

The problem

  • Teams deploy AI without a validation process.
  • Errors are discovered only by users.

Why it matters

  • Evaluation prevents silent failures.
  • It supports continuous improvement.

Symptoms

  • AI answers differ from known report values.
  • No baseline for accuracy.

Root causes

  • No gold‑set query library.
  • Lack of evaluation tools.

What good looks like

  • A library of test questions and expected answers.
  • Regular evaluation runs with reporting.

How to fix

  • Define a gold‑set of questions.
  • Compare AI outputs to model results.
  • Track accuracy trends over time.

Pitfalls

  • Testing only easy questions.
  • Ignoring context differences.

Checklist

  • Gold‑set defined.
  • Evaluation runs regularly.
  • Results reviewed and acted on.

Framework placement

Primary ARF layer: AI Readiness & Interoperability. Diagnostic bridge: data-movement-reliability, semantic-reliability, execution-reliability, change-reliability.